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Private Policy

  • Purpose and scope of information collection
  • Personal information of a customer is only used for:
    • Provide information related to the product;
    • Processing orders and providing services and information through our website at the request of the customer.
    • Personal information related to other information helps us determine how to contact customers and develop comprehensive services.
    We collect personal information including full name, ID card number, passport, contact address, email, phone number. (including landline or mobile number), contact method and any personal information customers provide to us.
    The personal information we receive and collect through the process of purchasing products, services or when using our website. We collect personal information when customer:
    • Sign up to receive any newsletters from us;
    • Purchase our products or services;
    • Participate in answering questions about personal data;
    • Submit request and try the service;
    • Access website;
    • And send any online requests at our website.
    By providing personal information to us, the customer has agreed that we collect and use customer personal information for the purposes stated in the Privacy Policy.
  • Scope of using information
  • The personal information collected will only be used within the company.
    When necessary, we may use this information to contact a customer directly in the form of: open letter, order, thank customer letter, information about promotions and new services…
    If a customer has established a contact with us or agreed to receive calls and messages, customer will continue to be updated with our promotions and marketing campaigns. If a customer does not wish to receive marketing calls or messages from us, a customer may cancel at any time follow the procedure described above.
  • Time to store information
  • We will store the Personal Information provided by Customer on our internal systems in the process of providing products, service to Customer or until collection purposes are completed or Customer requests to cancel the information provided.
  • The address of the entity that collects and manages personal information
  • AusChain, address: 81-83 Campbell Street, Surry Hills, NSW 2010, Australia - Head Office: Vietnam Blockchain Corporation.
  • Users can access and edit their personal data:
  • Directly and unrestricted by the account registered on our website or application.
  • Commitment to the privacy of customer personal information
  • Customer information is committed to absolute confidentiality according to the privacy policy. The collection and use of each customer’s information is only possible with the consent of that customer, except when required to provide it when requested by the Authority. Do not use, transfer, provide or disclose to any third party any member's personal information without the consent of the customer.